KPIs & Pricing
Transparent KPI contracts. Zero upfront costs. License fees after acceptance.
Example KPI library
| Domain | Metric | Target | Measurement |
|---|---|---|---|
| Reliability | SLO uptime | ≥ 99.95% | 30‑day rolling, multi‑region |
| Performance | p95 latency (critical APIs) | ≤ 150 ms | Prometheus histograms |
| Security | High/Critical vulns | 0 open > 7 days | SAST/DAST/Container scans |
| Compliance | Audit findings | 0 High | Mapped to SOC 2 / ISO 27001 |
| Delivery | Lead time for changes | < 1 day | DORA metrics |
| Onboarding | Time-to-first-production | < 8 weeks | From contract signature |
Zero upfront development costs
We pre‑finance discovery and build. You pay nothing until acceptance against the KPI contract.
License model with clear fees
Post‑acceptance license with predictable, usage‑based tiers. No equity taken, and no long‑term lock‑ins beyond the license term.
What determines license fees?
- Scope and complexity (domains, regions, integrations)
- Availability/performance SLOs and regulatory requirements
- Operational responsibilities (Run/SRE, on‑call, DR)
- Support level and training packages
If the solution is not accepted because KPIs are not met, we absorb the cost.